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RAWNG Coffee

Privacy Policy

Last updated: 10 November 2026

Your privacy matters to us. This policy explains what we collect, why, and the choices you have, in line with India's Digital Personal Data Protection Act, 2023.

What we collect

  • Details you share when you order or enquire: name, phone number, delivery address and, optionally, email.
  • Messages you send us on WhatsApp.
  • Basic, anonymous usage data (such as pages visited and device type) that helps us improve the site.

How we use it

  • To confirm, fulfil and deliver your order.
  • To respond to your questions and provide support.
  • To send updates you have asked for. You can opt out at any time.

Sharing

We share only what's necessary with delivery partners and payment providers to complete your order. We never sell your personal data.

Our contact form does not store your data on our servers — it opens WhatsApp with your message pre-filled, and WhatsApp's own privacy policy applies to messages sent there.

Retention and your rights

We keep order information only as long as needed for the purposes above and to meet legal and tax requirements. You can ask us to access, correct or delete your personal data by contacting us.

Contact

For privacy requests, contact PKay, C-1/218 Printers Apartment, Sector 13, Rohini, New Delhi 110085, Delhi, India. Email: pkay.support@gmail.com. Phone/WhatsApp: +91 98914 26188.